While Alumni Association Travel allows you to reconnect with U-M alumni and experience the world, there are many questions that come along with international travel. The answers to the most commonly asked questions are below; however, if you have a question you don’t see below or if you need additional information, please contact Carrie Fediuk or Rachele Conley-Neu. They’re the extraordinary Alumni Association Travel Team responsible for planning and coordinating every aspect of your trip and can be reached at 855.764.0064 or email@example.com.
Lead Travel Program Manager
Carrie Fediuk is a graduate of Madonna University in Livonia, Michigan, where she earned a Bachelor of Arts in Communication. Carrie came to the Alumni Association of the University of Michigan in August 2005 as a writer for the Marketing and Communications team. In 2007, she became Manager of Board and Employee Relations and, in 2009, Carrie became a member of the travel team. She is now Lead Travel Program Manager. Impressed with the strong loyalty and tradition that Michigan alumni carry with them long after they leave, she’s committed to helping keep that enthusiasm alive by finding ways to keep alumni connected with each other and the University. Email Carrie: firstname.lastname@example.org
Travel Program Coordinator
Rachele Conley-Neu is an Ann Arbor native and an alumna of the University of Michigan. She holds a B.A. from LSA and an M.A. in Sport Management. She previously worked for Michigan in the Athletic Department as well as the golf course during undergrad and again as a graduate intern. She spent 2012-2014 handling operations for both the men’s and women’s golf teams. The last four years, Rachele worked for Detroit Mercy’s athletic department, where she oversaw two departments that were part of game-day operations and special events. She is enthusiastic to be back at Michigan working to create memorable experiences for Alumni Association members. Email Rachele: email@example.com
I have a specific question regarding the airfare, trip price, room dimensions, facilities or accessibility of a trip. Whom do I contact?
What happens if I need to cancel my trip?
Do I need to be a member of the Alumni Association to travel? Can I bring friends and family who are not alumni?
How early should I make a reservation?
Why do I have to pay more if I am traveling alone?
Can I register over the phone?
I have questions regarding vaccinations, health tips, etc. when traveling abroad. Where do I go?
Can I take my children on a trip?
Can I remove the air component from the travel package so that I can use my frequent flyer miles to get to the destination city?
Will I receive additional information after I book my trip?
The Alumni Association is not responsible for changes of flight times, fare changes, dishonor of airline, hotel, or car-rental reservations, delays, losses, injuries, inconveniences, cessation of operations, airline or tour operator bankruptcies, acts of God, or any other event beyond our control.
The Association acts only as an independent contractor and not as a principal, agent, or joint venture for the airline, hotel, car-rental company, cruise line, and/or tour operator named in brochure. As a result, the Association is not responsible for their acts or omissions.
The Association acts only as agent for the participants with respect to travel services, and it shall not be responsible for changes of flight times, fare changes, dishonor of airline, hotel, or other reservations, injury, damage, loss of baggage, accidents, or for the acts or defaults of any person or entity engaged in conveying participants or in carrying out other arrangements of the tour. Further, the Association shall not be responsible for losses or additional expenses of the participant due to sickness, weather, strike, civil unrest, acts of terrorism, quarantine, acts of God, or other causes beyond its control.
The Association shall not be responsible for alteration in the itinerary as deemed necessary for carrying out the tour and the right is reserved to substitute hotels of similar quality. The right is further reserved to cancel a tour prior to departure, in which case the entire payment may be refunded without further obligation on its part. The right is also reserved to decline to accept or to retain any person as a member of the tour should such person’s health, actions, or general deportment impede the operation of the tour or the rights or welfare of the other participants. No refund will be made for the unused portion of any tour.
Applicants for participation on a tour accept, in full, all of the conditions set forth above.